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We Appreciate Your Business

Return Policy

From Your Hart will accept the return of defective products for replacement or refund. Notification of defective merchandise must be made within 7 days after receipt of shipment. Defective means broken, please make sure you have reviewed the spelling of names before submitting as we spell each name exactly the way it has been submitted in the Name Field of the Express Yourself form located on the Thank You page.

Return Procedure:

  • Retain original packaging for a minimum of two weeks after filing claim to permit inspection and or pick-up the package by the shipper.

  • Provide From Your Hart with the following information within 7 days of receipt of shipment: 1.Invoice number or order date. 2. From Your Hart Item Name/Number. 3. A brief description of the damage. (i.e. broken glass)

NOTE: Because From Your Hart creations are personalized by the customer returns can only be made for items damaged in shipment.

If you have any questions about these policies, the practices of this site, or your dealings with our website, please contact us at:

Shipping Policy

Most orders are shipped via Standard Mail within 72 business hours of placing your order (Weekends are not included). Faster shipping services are available upon request.

Security

When you submit sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry (Secure Socket Layer). While on a secure page, such as our check-out page, the lock icon on the bottom of your web browser becomes locked, as opposed to un-locked, or open, when you are just `surfin

Intellectual Property and Copyright Notice

This website including all of its contents, web-copy, writings, images, art backgrounds, photo's, videos and software, herein referred to as intellectual property, are the exclusive property of From Your Hart and protected by law including United States and international copyright laws. You many not for any reason copy or extract the intellectual property displayed by or offered for sale by this website other than as specifically permitted by agreement or license.

Privacy

The information we collect is used to improve the content of our web page, used to customize the content and/or layout of our page for each individual visitor and is not shared with other organizations for commercial purposes.

With respect to cookies: We will generate cookies that enable automatic login for subsequent visits to our website only if requested by the visitor.

You will only receive e-mail from us for From Your Hart promotions and orders that you placed on our website. You can discontinue further e-mail contact by sending us an e-mail at remove@fromyourhart .com

Individuals who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or with information that was specifically requested. If you do not wish to receive such telephone calls, please e-mail us.

We do not sell, rent, share, or transfer your personal information to third parties. We consider the information you give us confidential, and it will never be sold or given to any individual or company or organization. Upon request we provide site visitors with access to their own information such as transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, as well as a description of the information that we maintain about them. Consumers can request this information by writing us at: 

PO Box 6046 Warner Robins Ga, 31095